Frequently Asked Questions about bonus88

Yes. You must be at least 21 years old to register and play on bonus88. This is strictly enforced — age is verified during the KYC process, and accounts belonging to players under 21 will be permanently closed. bonus88 does not knowingly allow underage gaming.

No. Each person may hold only one active bonus88 account. Creating multiple accounts is a breach of our Terms & Conditions and can lead to the closure of all associated accounts. If you've lost access to your account, contact support to recover it rather than registering a new one.

Contact the bonus88 support team at [email protected] or through live chat. After verifying your identity using your registered details, the team will help you reset your password and regain access to your account. For your security, do not share your login credentials with anyone.

Contact support to request any changes to your registered contact details. For security, changes to your email or mobile number require identity verification before they are applied. Make sure your registered mobile number stays active — it's needed for OTP verification during login and transactions.

bonus88 supports deposits through Philippine bank transfers and local e-wallets. All transactions are processed in ₱ Philippine Peso — there's no need for currency conversion. The specific payment options available will be shown inside your account. Credit cards and cryptocurrency are not accepted as deposit methods.

Most deposits are credited to your bonus88 account quickly after the payment is confirmed on your bank or e-wallet's end. Processing times vary depending on the payment method and your bank. If your deposit hasn't appeared after a reasonable time, contact support with your transaction reference number and deposit details.

Minimum deposit amounts are shown inside your bonus88 account and may vary by payment method. Check the deposit section in your account for the current limits that apply to each available payment option in ₱ PHP.

Philippine e-wallets are among the supported deposit channels on bonus88. The available e-wallet options are listed inside your account. Please note that completing a deposit is done through the bonus88 platform itself — availability may depend on your account status and the current payment options offered.

Log in to your account and go to the withdrawal section. Select your preferred payment method, enter the amount in ₱ PHP, and submit the request. Withdrawals are processed to the same bank account or e-wallet you used for deposits where possible. KYC verification must be completed before your first withdrawal is released.

Withdrawal processing times depend on the payment method and whether your KYC verification is complete. Once approved on the bonus88 side, your bank or e-wallet provider handles the final transfer. If your withdrawal is delayed beyond the expected timeframe, contact support with your withdrawal reference number.

KYC (Know Your Customer) verification confirms that your account belongs to you and that the details you registered with are accurate. It protects you as a player — it ensures no one else can withdraw from your account — and it's a standard requirement for online gaming platforms. You'll need to submit a valid government-issued ID. The process is straightforward and done once.

bonus88 offers live casino games (Baccarat, Blackjack, Roulette, Dragon Tiger), sports betting, eBingo, and fish games. Sports betting covers Philippine basketball (PBA), NBA, international football, boxing, volleyball, and esports. The full game library is available after you log in to your account.

Yes. PBA games are among the sports available for betting on bonus88 alongside NBA, international football leagues, boxing events, volleyball, and esports. In-play betting is available on selected events during live matches. Check the Betting page for the current schedule and available odds.

eBingo on bonus88 is an online version of the bingo game format popular with Filipino players. You buy virtual bingo cards, draws happen at regular intervals, and prizes are paid out in ₱ PHP. It's fast, easy to follow, and one of the most played categories on the platform. Visit the Bingo page for more details.

Most live casino tables on bonus88 run 24/7 with real dealers. You can access Baccarat, Roulette, Blackjack, and other live games at any time. Some specific table variants may have scheduled operating hours. Log in and visit the Live Casino page to see which tables are currently open.

Yes. bonus88 uses SSL encryption to protect data transmitted between your device and the platform. Sensitive account actions — such as password changes and withdrawals — require OTP verification sent to your registered Philippine mobile number. Your personal information is handled in accordance with our Privacy Policy.

You'll need a valid Philippine government-issued ID — such as a passport, driver's licence, SSS ID, PhilHealth ID, or UMID. A clear photo or scan of the document is required. In some cases, proof of address may also be requested. You'll be guided through the process when KYC is triggered in your account.

Contact bonus88 support immediately at [email protected] or via live chat. The team can freeze your account, review login activity, and secure your credentials. Change your password as soon as possible and ensure your registered mobile number is still active for OTP verification. Never share your login details or OTP codes with anyone — including anyone claiming to be bonus88 staff.

Yes. You can request a deposit limit — daily, weekly, or monthly — through our support team. Once set, your account will not allow deposits beyond that limit for the specified period. This is one of several responsible gaming tools available to players on bonus88. See the full list on our Responsible Gaming page.

Yes. Contact support to request a temporary self-exclusion. Your account will be suspended for the duration you choose, during which you cannot log in, deposit, or place bets. A permanent account closure is also available if needed. bonus88 supports your right to step away from gaming at any time without requiring an explanation.

No. All games on bonus88 — including live casino, sports betting, eBingo, and fish games — carry real financial risk. There is no guaranteed return, and you can lose the money you bet. bonus88 strongly encourages players to set a budget, only wager what they can afford to lose, and never chase losses. Gaming should be entertainment, not a source of income.

Yes. The bonus88 Android app is available for download. It gives you a faster, more streamlined mobile gaming experience compared to a browser. Visit the Download page for the latest version and installation instructions.

You can access bonus88 on any device through a standard web browser — there's no requirement to download the app. The website is mobile-responsive and works well on smartphones and tablets. That said, the app generally provides a smoother experience on Android devices and is recommended for regular mobile play.

The downloadable app is currently available for Android devices. iOS users can still access bonus88 via the mobile browser on their iPhone or iPad — the web version works across all major mobile browsers and provides the full game experience. Check the Download page for any updates on iOS availability.