Privacy & Data

bonus88 Privacy Policy

Your privacy matters to us. This policy explains how bonus88 collects, uses, and protects your personal information when you use our online gaming platform.

Last updated: January 2026

How bonus88 Handles Your Data

Here's a plain-English summary of the key points before you read the full policy below.

What We Collect

We collect the information you provide when registering — name, email, mobile number, and identity documents for KYC. We also collect gameplay and transaction data automatically.

How We Use It

Your data is used to operate your account, process transactions in PHP, verify your identity, provide customer support, and improve the platform experience.

Who We Share It With

We share data only with service providers that support the platform — payment processors, identity verification services, and fraud prevention systems. We do not sell your data.

How We Protect It

All data is transmitted over SSL-encrypted connections. Account access is protected by password and OTP verification. We apply security standards appropriate to the type of data held.

Your Rights

You have the right to access, correct, or request deletion of your personal data. You can also object to certain uses of your data or withdraw consent at any time.

Cookies & Tracking

bonus88 uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used — so we can make it better for Filipino players.

By registering or using the bonus88 platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions, contact us at [email protected] or through live chat in your account.

01 Introduction

This Privacy Policy describes how bonus88 ("we", "our", or "the platform") collects, uses, stores, and protects personal information provided by users of the bonus88 website and Android application. It applies to all players who register an account, interact with the platform, or contact us for support.

bonus88 is committed to handling personal data responsibly. This policy has been prepared with Filipino players in mind and reflects the data practices applicable to accounts registered and operated within the Philippines.

This policy should be read alongside our Terms & Conditions and Responsible Gaming policy. By creating a bonus88 account, you agree to the data practices described here.

02 Information We Collect

bonus88 collects personal information in two ways — directly from you when you provide it, and automatically as you use the platform.

Information you provide directly:

  • Full name, date of birth, and nationality during registration
  • Email address and mobile phone number
  • Government-issued ID and supporting documents submitted for KYC (identity verification)
  • Payment details including bank account numbers or registered e-wallet identifiers used for deposits and withdrawals in PHP
  • Communications you send to our support team via live chat or email

Information collected automatically:

  • Device information — device type, operating system version, browser type
  • IP address and approximate location data at the time of login
  • Session activity — pages visited, games played, bet amounts, and transaction history
  • Cookie and tracking data related to your use of the bonus88 website and app

We collect only what is reasonably necessary to operate the platform, process your transactions, and fulfil our obligations. We do not collect payment card numbers or cryptocurrency wallet information, as these are not accepted payment methods on bonus88.

Data Type Why We Collect It
Name & Date of Birth Identity verification, age eligibility (21+), account ownership
Email & Mobile Number Account access, OTP verification, transaction alerts, support
Government ID (KYC) Identity verification, fraud prevention, withdrawal processing
Payment Details (PHP) Processing deposits and withdrawals in Philippine Peso
Device & IP Data Security monitoring, detecting unauthorised access, fraud prevention
Gameplay & Bet History Account records, responsible gaming monitoring, dispute resolution

03 How We Use Your Information

Personal data collected by bonus88 is used for the following purposes:

  • Account creation and management — registering your account, verifying your identity, and maintaining your account details
  • Transaction processing — handling deposits and withdrawals in Philippine Peso through supported local banking channels and e-wallets
  • Platform security — monitoring for unauthorised account access, suspicious activity, or fraud through OTP verification, IP monitoring, and device tracking
  • Customer support — responding to queries and resolving issues submitted through live chat or email
  • Responsible gaming — monitoring gameplay patterns to identify signs of problem gaming behaviour and applying account tools where appropriate
  • Platform improvement — analysing aggregated, anonymised usage data to understand how the platform is used and identify areas for improvement
  • Communications — sending account-related notifications, transaction confirmations, and, where you have consented, information about platform updates or offers

bonus88 does not use your personal data for automated decision-making that produces legal or significant effects on you without human review.

04 How We Share Your Information

bonus88 does not sell, rent, or trade personal data to third parties for their own marketing purposes. We share information only where necessary to operate the platform:

  • Payment service providers — Philippine banks and local e-wallet processors involved in handling your deposits and PHP withdrawals. These providers process only the payment data necessary for each transaction.
  • Identity verification services — third-party KYC providers that assist in verifying government-issued ID documents submitted during account verification.
  • Fraud prevention and security services — systems that help detect unusual account activity, multiple account registrations, or unauthorised access attempts.
  • Technology and hosting providers — infrastructure partners that support the bonus88 platform, subject to appropriate data protection agreements.
  • Legal and regulatory requirements — where disclosure is required by applicable Philippine law, a court order, or a legitimate legal process.

All third parties that handle your data on our behalf are required to process it only for the purpose for which it was shared and to maintain appropriate security measures.

05 Security of Your Data

bonus88 implements technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These include:

  • SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the bonus88 platform
  • OTP (one-time password) verification for login and sensitive account actions
  • Access controls limiting which staff members can view personal account data
  • Ongoing monitoring of login activity and flagging of unusual access patterns
  • Secure storage of KYC documents with restricted access

No system is completely immune to breaches. If you suspect that your bonus88 account has been accessed without your authorisation, contact support immediately. You are responsible for keeping your own login credentials — including your password and OTP device — secure and not sharing them with others.

06 Data Retention

bonus88 retains personal data for as long as your account is active and for a reasonable period after account closure, in order to:

  • Fulfil any outstanding transactions or obligations
  • Comply with legal, regulatory, or fraud investigation requirements
  • Resolve disputes or respond to complaints relating to your account

Transaction and gameplay records may be retained for longer periods where required by applicable law or where they form part of an ongoing investigation. Once retention obligations are fulfilled, your data is deleted or anonymised in a manner that prevents re-identification.

07 Cookies & Similar Technologies

The bonus88 website uses cookies — small text files stored on your device — to support platform functionality and improve user experience. The types of cookies used include:

  • Essential cookies: Required for the platform to function — keeping you logged in and maintaining your session during gameplay.
  • Functional cookies: Remembering your preferences, such as language settings and previously used payment methods.
  • Analytics cookies: Collecting anonymised data about which pages are visited and how long users spend on different sections, used to improve the platform.

The bonus88 Android app uses equivalent local storage mechanisms for session management and preference storage rather than browser cookies. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.

08 Your Data Rights

As a bonus88 player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected] or through live chat in your account.

Right to Access

Request a copy of the personal data we hold about you and information about how it is being used.

Right to Correction

Request correction of inaccurate or incomplete personal data held in your account.

Right to Deletion

Request deletion of your personal data, subject to our legal retention obligations and outstanding account matters.

Right to Object

Object to certain uses of your data, including receiving marketing communications from bonus88.

We will respond to data rights requests within a reasonable timeframe. Some requests may require identity verification before we can action them.

09 Changes to This Policy

bonus88 may update this Privacy Policy from time to time to reflect changes to our data practices or applicable requirements. When we make material changes, we will notify registered players via email or through a notice on the platform before the changes take effect.

Continued use of the bonus88 platform after a policy update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how your data is handled.

10 Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your data rights, or want to report a privacy concern, you can reach us through the following channels:

  • Email: [email protected] — for data access requests, correction, or deletion queries
  • Live Chat: Available within your account — for general privacy questions or urgent matters
  • FAQ: Common questions about accounts and data handling are answered on our FAQ page

We aim to respond to all privacy-related enquiries within a reasonable timeframe during normal operating hours. Where a request requires additional verification or review, we will inform you of the expected timeline.

Related Pages
Privacy Contact

For data rights requests or privacy concerns, contact us directly:

Or use live chat inside your account for faster response.

21+

The bonus88 platform is strictly for players who are 21 years and older.

Responsible Gaming →

Play with Confidence on bonus88

Your personal data is protected by SSL encryption and handled in line with this Privacy Policy. Register free and access live casino, sports betting, eBingo, and fish games — all in Philippine Peso.

21+ only. All games carry financial risk. Please play responsibly.